Shipping policy

Where is my order?

You can find your tracking information inside of your confirmation email.

How long will it take for my order to ship?

Please allow up to 1-2 days from the time you place your order until the time it is shipped. 

Does Groove ship internationally?

Unfortunately, at this time we are only able to ship domestically in the continental United States.

Can I edit the shipping address on my order?

Unfortunately, after an order is placed we are unable to edit or make changes to it. You can, however, attempt to update the shipping address directly with your selected courier service. Keep in mind, that this process is never a guarantee, as it depends on the status of your shipment.

What are the typical transit times for my order?

3-5 BUSINESS DAYS

We ship using DHL